Delivery & Returns
Fast & Efficient:
We believe in keeping things straightforward so we’re pleased to offer free delivery, via courier, on all orders.
Despatch Time:
For items in stock, your order will be dispatched within 5 working days. Please note that if an item is out of stock, it won’t be available for purchase on our site, ensuring you’re not left waiting for products we can’t deliver promptly.
Delivery Address:
All orders will be delivered to the address you provide during the checkout process. Ensure that your delivery details are accurate to avoid any potential delays.
Tracking Your Order:
Once dispatched, you’ll receive a tracking number, allowing you to follow your purchase right to your doorstep.
Our Coverage:
We deliver to all 32 counties, ensuring that no matter where you are, you can enjoy our top-quality taps.
Order Updates:
Should there be any unforeseen delays, we commit to keeping you informed every step of the way.
30 Day Peace of Mind Guarantee
Returns Made Simple:
Changed your mind? No problem. You can return any product within 30 days. Ensure the item is in its original condition, packaging, unused, and hasn’t been installed.
Initiating a Return:
Before sending back an item, please reach out to our customer service team. This ensures we can guide you through the process smoothly.
Address for Returns: Please send all returns to the following address:
1 Anne Devlin Avenue, Rathfarnham, Dublin 14, D14 HX32
Refunds:
Once the returned item is inspected and approved, we will initiate a refund.
Return Shipping:
While we don’t charge for delivery, the cost of returning an item is borne by the customer. We recommend using a tracked service for peace of mind.
| Note: We understand the need for hiring tradespeople based on delivery estimates. However, we advise waiting until you have received and inspected your items before making any firm commitments. |
For further queries or clarification on our delivery and return policies, our customer service team is here to help. Please reach out to us. We want to ensure that your shopping experience is as seamless as possible.